1. Introduction
A2Z Car Technician ("we", "us", "our") operates atozcartechnician.com (the "Website") to help customers in Jaipur enquire about and book car servicing. This Privacy Policy explains what information we collect through the Website, how it is used, and how it is protected.
2. Information We Collect
When you submit an enquiry, booking or contact form, we may collect:
- Your name and mobile number
- Your email address (optional)
- Your area/locality in Jaipur
- Your car manufacturer, model and the service you are interested in
- Any message or additional details you choose to share
We do not ask for or store payment card details, bank account numbers or other sensitive financial information through the Website.
3. How We Use Your Information
Information submitted through the Website is used only to:
- Contact you about your service enquiry or booking
- Prepare job records and invoices for services carried out at our workshop
- Send you service updates or your invoice, by phone, WhatsApp or email
- Improve our services and respond to your questions
We do not sell or rent your personal information to third parties.
4. WhatsApp and Third-Party Links
The Website includes click-to-chat links to WhatsApp. When you use these, your conversation is handled directly by WhatsApp/Meta under their own privacy policy, not by us.
5. Data Storage & Security
Enquiry, customer, job and invoice records are stored securely on our hosting server and are only accessible to authorised workshop staff through a password-protected admin area. We take reasonable technical measures to protect this information, though no method of storage or transmission over the internet can be guaranteed 100% secure.
6. Cookies
The public website does not use tracking or advertising cookies. A session cookie is used only in the admin area to keep an authorised staff member logged in.
7. Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request that your enquiry/contact information be removed from our records, subject to any records we are required to keep for billing or legal purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For any privacy-related questions, please contact us:
Maharana Pratap Road, Vaishali Nagar, Jaipur
Phone: +91 9610008821
Email: enquiries@atozcartechnician.com
